On this page, you can find information for clients having an assessment, useful forms and documents to download, and information on how to provide feedback to VNRS. 

Client Assessment Information
Useful Documents
Complaints and Feedback

INFORMATION FOR CLIENTS HAVING AN ASSESSMENT

 PREPARING FOR THE ASSESSMENT

  • Aim to arrive at the assessment 5 – 10 minutes before the scheduled time so you are not rushed or stressed when you arrive. 
  • If you normally use a hearing aid or wear glasses for reading, ensure you bring these to the assessment. 
  • Bring a list of your current medications. 
  • If you have copies of any reports provided by doctors or other therapists, it can be useful to bring these to the assessment. If not, the neuropsychologist may ask for your consent to obtain copies of these documents directly from your doctors and/or therapists. 
  • Water and coffee / tea will be provided. You can stop for short breaks during the assessment, and you are welcome to bring lunch or a snack to eat during these breaks. 
  • Avoid consuming any alcohol on the day of the assessment, and avoid large quantities of alcohol the day prior to the assessment. 
  • Avoid taking any non-prescribed medications and illicit drugs during the week prior to the assessment.

WHAT HAPPENS AT THE ASSESSMENT

A Neuropsychological Assessment takes approximately 4 hours to complete and involves:

  • Interview with the client.    
  • Completing a range of tasks to assess different areas of cognitive function, including memory & intellectual skills. Assessment tasks include verbally responding to questions and paper-and-pencil tasks.

WHAT HAPPENS AFTER THE ASSESSMENT

Comprehensive neuropsychological assessment reports are prepared.

To help with preparation of the report, the neuropsychologist may seek the client’s consent to speak with individuals including doctors, other therapists working with the client, and family members.

USEFUL DOCUMENTS

Below are useful documents and forms.

COMPLAINTS AND FEEDBACK

VNRS values your complaints and feedback so we can attempt to resolve any issues that arise and improve our service. Feedback can be provided to the neuropsychologist providing services, via our online feedback form (see link below), or by directly contacting Dr Carlo Ziino by phone (ph. 0410 500 763) or email (link below). For additional information, please refer to the Useful Documents section on this page to view our Complaints Handling and Feedback Procedure.